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Privacy Policy - Tenerife Investment Properties

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Privacy Policy


Tenerife Investment Properties operates the Website at [www.buscocasatenerife.com] (“Site”). We respect the privacy of each user of the Site (called “you” or “a user”), whether you have just started searching for real estate or have previously visited our Site. This Privacy Statement gives you specific information about how we protect your privacy, how we treat the information we collect on the Site and that identifies an individual user (“Personal Information”) and how we use the information together.

BY REGISTERING OR USING THE SITE, YOU INDICATE YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, YOU CANNOT USE THE SITE. We reserve the right to modify this Statement at any time by posting a notice on the main page of the Site. (If we deem it appropriate, we may also provide additional notice of important changes.) Your use of the Site after the date of the last modification listed at the beginning of this Privacy Statement indicates that you accept the changes.

Location of servers and transfer of information to Germany

The Site is hosted on several servers in Germany. If you are outside of Germany, your Personal Information will be transferred to Germany. By submitting your Personal Information, you accept this transfer to Germany and its storage, processing and use in that place in accordance with this Privacy Statement.

Scope of this Privacy Statement

This Privacy Statement applies to your use of this Site only. We do not own, operate or control the websites of our franchisees or sales associates. Accordingly, this Statement does not apply to the Website of a franchisee or sales associate or to the collection, use, storage and disclosure of your Personal Information by a franchisee or sales associate.

1. Collection and use of your Personal Information

We collect your Personal Information on the Site to improve the services we offer. We collect your Personal Information only when you voluntarily submit it to obtain certain services or information, including (A) registration for special communications such as saving a search for you and (only if you request it) send you new property listings that fit the profile of saved search, (B) requests to find a property, to advertise your property and to search for a sales associate, (C) requests to contact us, (D) requests to receive periodic industry updates, (E) requests to email a property ad to a friend, (F) job applications and (G) inquiries about franchise opportunities.

Requests to search or advertise a property and to search for a sales associate

If you submit a request through this Site to search or advertise a property or to search for a sales associate, you will be asked to provide Personal Information, which will be shared with franchisees or sales associates to respond to your request . For example, if you request that we advertise your property or if you want to see more property listings in a given area, we will direct you to a franchisee in that area.

Contact us

If you contact us, we collect Personal Information that is retained or shared with an independent franchisee or a sales associate, depending on the nature of your inquiry. If you are looking for a property or a sales associate, it is shared with a franchisee or a sales associate; If the query or complaint requires a response from us, it is shared with the appropriate department to conduct an investigation and provide an answer. The information we collect is not used in any other way and is not retained for more than one year.

Send a property ad to a friend

If you decide to send a property ad to a friend, you will be asked for the friend’s name and email address to personalize the email and send it. We do not store this information and we only use it to send the reference email only once.

Consultation on employment

If you are looking for a job, you will be asked for Personal Information about yourself. We share this information with franchisees in the geographical area where you live.

2. Collection of Non-Personal Information

Even if you do not submit any Personal Information, we collect data on how you use our site (“Non-Personal Information”). This information cannot be used to identify you personally and is explained in more detail below, under the heading “Non-Personal Information”.


A cookie is a small data file that often includes a unique anonymous identifier, which is sent from a computer on a website and stored on the hard drive of your computer. The use of cookies is common on the Internet. A website can send its own cookie to your browser if your preferences allow it but (to protect your privacy) your browser allows a website to access only the cookies you have already sent, not to those sent by others. sites. You can configure the browser to accept all cookies, to reject them all or to notify you when a cookie is sent (each browser is different, so you should check the browser’s Help menu to find out how to modify preferences regarding cookies). You can restart the browser to reject all cookies or to notify you when a cookie is sent. But if you reject cookies, some parts of the Site will not work properly and may not provide services or information that you request. For example, without cookies, we cannot provide searches that you asked us to save.

Non-Personal Information

Like many sites, we obtain Non-Personal Information such as IP addresses (Internet protocol), browser types, the name of your ISP (Internet service provider), information on where a user comes from before arriving at our Site , what pages a user visits, the order of those pages and how long they remain in each one. A provider performs this service for us by sending a cookie to gather this information, compile it and provide us with a report. We use Non-Personal Information to personalize the advertising and content you see, to improve our services, conduct research and provide additional anonymous reports for internal and third party audits.

Advertising networks

We send to your web browser some of the advertisements that you see when you use our website network. However, we also allow other companies, called external advertising servers or advertising networks, to offer advertising within our web pages. As your web browser must request these advertisements from the website of the advertising network, these companies can send their own cookies to your cookie file, just as if you had requested a website from the website. Keep in mind that if an advertiser asks us to show advertising to a certain audience (for example, men aged 18 to 34) or audience segment (for example, men aged 18 to 34 who have watched sports content) and you Respond to that advertising, the advertiser or the advertising server can conclude that you fit the description of the audience they are looking for. As always, remember that we authorize our external advertising servers to use anonymous cookies only to offer advertising and address anonymously. Our external advertising servers do not collect Personal Information about you, nor do they have access to it.

Option to exclude external advertising servers

If you want to prevent an external advertising server from sending and reading cookies on your computer, you must currently visit each Website of the advertising network individually and choose to opt out (if they offer this option).

3. Use of Information

We use the Personal and Non-Personal Information we collect on the Site to (A) provide you with the services you request to receive through the Site, including saving searches and, if you request it, send you updates on those searches, (B) receive, if you choose, periodic industry updates, (C) answer your questions or complaints, (D) refer you to franchisees and sales associates to search or advertise a property or to locate a sales associate, (E) send a property ad to a friend and (F) inquiries about franchise opportunities and (G) for analytical purposes to help us improve the Site and for our business in general.

4. Disclosure of your information

We do not rent, sell or share with third parties the Personal Information we collect from you on this Site except (i) to provide information or services that you have requested, (ii) with your permission or (iii) under the following circumstances:

A.   The external providers that we contract to provide services on our behalf, such as web hosting, website development and support, have access to Personal Information but have agreed not to disclose or use it for any purpose except to provide the requested services.

B.   Special circumstances may arise where we need to disclose and use Personal and Non-Personal Information, such as: to enforce this Privacy Statement or any other part of our Terms and Conditions with in order to protect our property or our rights, to protect the security of any person, to investigate, prevent or take measures against illegal or incorrect activities, to carry out a merger or consolidation with another entity, a sale or transfer of part or all of our assets or any similar transaction or for other reasons that we determine in good faith that are necessary, adequate or required by law, such as when we respond to subpoenas, court orders or other legal or administrative processes.

The Site contains links to third-party websites, including a mortgage company, our franchisees, our advertisers or advertisements. If you keep the mouse pointer over a link, it will indicate whether or not clicking on the link will leave our Site. By clicking on those links, you will go to a third party site where you will be subject to the privacy statement of that site; We suggest you read that privacy statement. Keep in mind that we are not responsible for the privacy practices of those other websites and expressly disclaim any responsibility for your actions, including actions related to the use and disclosure of Personal Information by those third parties. We remind you to keep in mind the moment you leave our Site and enter that of a third party, including one of our independent franchisees, and we encourage you again to read the privacy statement on any website that collects your Personal Information.

5. Security

Our web hosting services maintain their systems in accordance with reasonable industry standards to reasonably secure customer information. However, it cannot be guaranteed that all data transmission over the Internet is 100% secure. “Perfect security” does not exist on the Internet and you use the Site at your own risk.

6. Correction and update of Personal Information

If your Personal Information is modified or if you no longer want to use the Site, you can correct or update your Personal Information or cancel your subscription to any industry update you have requested by modifying or deleting your profile on the Site, writing to customer service at:

Tenerife Investment Properties
CC Parque Royale, Av. Ernesto Sarti, 10 Floor 1 local 8 Costa Adeje, 38660 Tenerife, Spain
+ 34 922 713 280

or by sending an email from the following link:   http://www.buscocasatenerife.com/contacto/

7. Children

This Site is not intended for children under 13 (“Children”) and we do not knowingly collect any information, including Personal Information, from Children.

8. Comments and questions

If you have any questions or concerns about this Privacy Statement, contact us through the contact section , through e- mail to info@buscocasatenerife.com or by mail to:

Tenerife Investment Properties
C.C Parque Royale, Av. Ernesto Sarti, 10 Floor 1 local 8
Costa Adeje, 38660 Tenerife, Spain

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